Be cautious, as potential fraudsters may be targeting you!
Protecting our valued customers is a top priority at Horizon Exchange. We want to caution you against responding to any communication requesting your personal data, bank, or card information, as such requests may be part of phishing activities aimed at stealing your money.
Identifying Fraud:
Fraud can manifest through various channels, including phone calls, SMS, WhatsApp, email, and social media. Stay vigilant and be cautious of unauthorized transactions.
Preventing Unauthorized Transactions:
If you observe any suspicious or unauthorized transactions, promptly report the details to us through the Horizon Exchange Customer Service number: 042351794. you can email us at [email protected]
Tips to Protect Yourself:
- Never send money to unfamiliar individuals without meeting them in person.
- Exercise caution and avoid sharing sensitive personal details.
- Report suspicious activities to relevant authorities promptly.
- Use secure internet connections to safeguard your information.
- Verify the credentials of individuals contacting you.
- Avoid clicking on suspicious links.
Types of Fraud:
Email Fraud: Be wary of fake emails claiming account issues and requesting a call to a specified number. Verify the legitimacy of such communications.
Lottery Fraud: Ignore messages claiming lottery winnings from Horizon Exchange promotions. Fraudsters may seek information to gain unauthorized access to accounts.
Phone Fraud: Fraudsters posing as bank employees may claim your account is frozen. Never share personal information, including One Time Passwords (OTPs), with anyone.
Social Media Fraud: Be cautious of fake social media accounts impersonating Horizon Exchange. Do not accept friend requests or respond to claims of winning campaigns.
Data Privacy: Protect sensitive information like Emirates ID, date of birth, and bank details. Fraudsters may exploit such data to hack into your accounts.
In case of Fraud/Unauthorized Transactions:
Report the incident to your issuing bank and relevant police authorities.
Stay vigilant, and together we can combat fraud effectively. Your security is our priority at Horizon Exchange.
Toll-free number 901